What kind of reservation

Choose a city that you want to visit and use the Internet to find three cheap, affordable accommodations hotels, youth hostels, etc. Then, compare prices, location, and amenities of each. Finally, decide where to stay based on the information you collected.

What are the advantages and disadvantages of each? Read complete Terms of Use for more information. Follow Randall:. Who's Randall? See Listening Script. A potential guest contacts a hotel for availability of the desired type of accommodation and any allied services that the hotel offers.

The front office department needs to react to the enquiry of the guests. For a guest, reservation increases the chances of a better deal for assured accommodation on arrival. For a hotel, reservation can enable a better management of guest experience during usual as well as peak seasons. Reservation procedure varies depending on the size and brand of the hotel and the reservation system employed. This is a conventional manual reservation system the hotels used to follow during pre-computer days in the hotels.

Though this system proved efficient, it generated a lot of paperwork with occasional scope for errors. The drawbacks were overcome by the central reservation system. It is a computerized reservation system that reduces paperwork and can handle large amount of reservation data effortlessly. In this system, since the guest data and reservation data are stored on the storage disks of the computers, it can be accessed at wish.

It is stored in the form of a database of collection of records which can enable searching, adding, removing, or updating any guest related data.

The computerized reservation system not only helps to make guest reservations but also helps to forecast how many accommodations can be reserved in an upcoming time period.

The guests of hotel sales agents call for checking room availability. A conditional reservation or simple agreement between guest and the hotel in which hotel agrees to hold the room until 6 pm on the date of arrival. If the guest fails to attain within cancellation hours, the room will be released for resale. When a reservation request is received then reservationist must determine reservation details and guest purpose of stay. The details are; Name of guest, address of guest, date of arrival, date of departure, desire of room type, contact address, desired room rate, etc.

The next step is to find out whether the requested room is available on requested date or not. Room availability can be determined through forecast board, computers, and reservation chart. If the room and rate are at par then accept the room request. If the room is not available then apologize the guest and offer any other alternatives. When client and hotel agree on room and rates then reservation assistant confirms reservation request.

Whitney rack means reservation rack. It is the series of a rack with small slots to hold reservation slip that is displayed on reservation office. Reservation slip is made of two copies, one goes to Whitney rack and another one is attached with reservation form or file. Reservation slip may be color coated. Every color is separated into the types of guest for example;.

Pink reservation slip for free individual travellers, red reservation slip for groups and crews guest, yellow reservation slip for very important guest VIPs , green reservation slip for guest brought by travel agents. A reservation chart is based on the basis of a reservation system. Each page represents a month. The vertical column represents each day of a month while the horizontal columns represent the room in the hotel. The number of horizontal columns depends on upon the number of rooms in a hotel.

Each block is created in a matrix then represent the room on a particular day of the month. Or in other words in this process, the reservationist block the requested room on the requested date on reservation chart. Request for room reservation may come from a number of sources by a prospective guest.

The most common sources of reservation are as follows:. Travel agent acts as a middleman between guest and hotel by making a reservation for a guest. A travel agent may make a reservation for FITs Free individual travelers or chance guests. The companies may book rooms or other services for their visitors, executives, delegators or clients in a hotel at special rates.

Different airlines book hotel rooms for their regular crew members or for their clients in case of cancellation of their onward flights and also for the use of their executives. They provide large business in capital cities for their visiting dignitaries, executive, officers etc.

These group book hotel rooms directly for conducting seminars, research, training programmes etc. The can be a good source of reservation of rooms for several visiting dignitaries, executive, officers from different countries to participate conference and seminars conducted and hosted by government officials.